Company History
Sambo IT was created in March 2018 to be an IT supplier in the Gauteng region. Sambo IT is 100% black-owned and so a Level 1 BBBEE company.
Sambo IT was started by Envisage Solutions (Pty) Ltd as a Supplier Development component of BBBEE. Envisage was founded in 2005 and is an important Business Partner of IBM’s servicing the African continent. Sambo IT is currently working from the Envisage offices.
Sambo IT sells IT hardware and software
The target market is the small business and home user.
Sambo IT works with end-users to help them identify their exact hardware and software requirements and then procures these from IT Distributors. If assembly and set-up are required, this is also done by Sambo IT so that the end-user is given a working solution. After-sales support is also offered.
In the case of networking equipment, on-premise installation, including cabling, is also provided as a service to the end customer.
Business Goals and Objectives
The goal is to be independent of the funding from our benefactor, Envisage, within 12 months and to become a profitable organisation.
In tandem with the above, is to be a certified business partner of major OEM’s like HP, Dell and IBM.
The long-term vision of Sambo IT is to educate and enable IT growth in rural areas of South Africa.
Your Questions,
Our Answers
You may receive a distorted image when the cable is loose or defective. Disconnect the video cable going from the back of the computer and verify that no pins are bent, burnt or broken. Once verified re-connect the monitor cable. If the refresh rate is not properly set the monitor may have a wavy or an appearance that lines are going down or across the monitor slowly or fast, this may also cause a flickering affect. A distorted image can be caused by magnetic or other types of interference. Verify no speakers, fans or other magnetic devices are close to the monitor.
There are many reasons why a computer may just stop working or “freeze”. Most of the time there isn’t much we can do about it, it is a fact of life that computer programs have become so complex that occasionally users will experience problems even when performing common tasks. When your computer no longer responds to keyboard commands your best bet is to restart the computer.
Users who have an optical-mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behaviour because the mouse is not clean or is dirty. If you’ve cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine, unfortunately, your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise, we suggest replacing the mouse.
Microsoft Internet Explorer users can go to ‘Tools’ (or the little cog icon in the top left), then go to ‘Safety’ and choose ‘Delete browsing history…’, you can then choose to delete your Internet cookies. In Google Chrome, go to ‘More Tools’ and choose ‘Clear browsing data…’. Firefox users can go to ‘History’, then choose ‘Clear recent history…’.
